Privacy Notice

1. Who we are

EJB Creatives is operated by EJBNexus Web Development Services, which provides website design, development, maintenance, domain, and related digital services. For the information described here, the business may act as a personal information controller.

Privacy contact: contact@ejbcreatives.com. Data protection contact: contact@ejbcreatives.com.

For some client websites, EJB Creatives may process information only on the client’s documented instructions. In that situation, the client is normally the controller and EJB Creatives acts as its processor; the client’s own privacy notice also applies.

2. Information we may collect

• Identity and contact information, including name, business name, email, phone, country, and address where required.
• Enquiry and project information, including goals, content, files, brand assets, feedback, and communications.
• Transaction and billing information, including invoices, payment status, currency, and transaction references. Full card details should remain with the payment provider.
• Technical information that hosting and security providers may receive, such as IP address, browser/device information, request logs, and pages visited.
• Support information and access details that a client deliberately provides through an agreed secure method.

Do not send passwords, payment-card details, government IDs, health data, or other sensitive information by ordinary email.

3. Sources of information

Information may come directly from emails, calls, contracts, payments, support requests, and project collaboration. It may also come from authorised client staff or contractors, public business sources, referral partners, and service providers used to deliver a project.

4. Why information is used

• Respond to enquiries and prepare quotes.
• Take requested pre-contract steps and perform contracts.
• Design, build, test, launch, maintain, and secure websites.
• Register or manage domains and email when instructed.
• Process payments, issue invoices, maintain records, and meet legal obligations.
• Communicate about projects, renewals, support, and service changes.
• Prevent misuse, protect lawful rights, and respond to security incidents.

Applicable grounds under Philippine law may include consent, contract necessity, requested pre-contract steps, legal obligations, protection of lawful rights and interests, and other grounds permitted by the Data Privacy Act and its rules. The ground depends on the activity and must be verified.

5. Providers and recipients

Information may be disclosed only as needed to configured hosting, email, domain, payment, accounting, collaboration, security, and professional-adviser providers, or where law requires it. The current public-site provider list is:

6. International transfers

Providers and overseas clients may involve storage or processing outside the Philippines. The business must identify the relevant locations, safeguards, and contractual arrangements before launch. Foreign privacy or consumer requirements may also apply when services target or handle people in another country.

7. Retention

Information should be deleted or anonymised when it is no longer needed, subject to legal, accounting, dispute, backup, and security requirements.

8. Security

Reasonable technical and organisational safeguards may include access controls, strong authentication, secure transfer methods, software updates, limited provider access, backups, and incident procedures. No system or transmission can be promised as perfectly secure.

9. Your rights

Subject to the Philippine Data Privacy Act, its rules, and applicable exceptions, individuals may have rights to be informed, access information, object, correct inaccurate information, erase or block information, data portability, make a complaint, and seek damages in appropriate cases. Contact contact@ejbcreatives.com to make a request. Identity may need to be verified proportionately.

You may also contact the National Privacy Commission. Where UK, EEA, or another country’s mandatory rules apply, additional rights and safeguards may be required; this notice does not assume they always apply.

10. Cookies, analytics, and children

This site integrates Google AdSense. When advertising services load, Google and its advertising partners may process IP addresses, browser/device information, page visits, ad interactions, cookies or similar identifiers, and consent choices to deliver and measure ads and prevent fraud. Personalised advertising and optional storage depend on consent choices, regional requirements, and advertising settings. Google may process this information outside the Philippines and retain it under its own policies, separately from our project retention periods. See how Google uses information from partner sites and our Cookie Notice.

Package prices are displayed in GBP by default. The currency tool does not request location, read the browser’s region or time-zone, or use an IP-location service. If the visitor manually chooses another currency, that selection remains on the current page only and is not saved to a cookie or other browser storage. Earlier versions usedejb_currency and ejb_cookie_choice cookies; this version removes them when present. If the visitor selects “Check live rate on Wise,” the browser opens Wise with the chosen currency and package amount in the link; Wise then processes the visit under its own privacy notice and terms.

This website is intended for business enquiries and is not directed at children. If children’s information may be handled for a particular project, obtain specific professional advice and implement appropriate safeguards before collection.

11. Changes

This notice may be updated when providers, services, law, or processing practices change. Material changes should be communicated where appropriate, and the effective date above must be updated.